Terms of service

User Agreement

By accessing and using MiraBijou's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who interact with our platform.

  • You must be at least 18 years old or have parental consent to make purchases.
  • All information provided during registration or checkout must be accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.

Limitation of Liability

MiraBijou shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our services
  • Unauthorized access to or alteration of your transmissions
  • Any products purchased through our platform
  • Third-party conduct on our website

Our maximum liability for any claim related to our services shall not exceed the amount you paid for the product in question.

Intellectual Property Protection

All content on MiraBijou's website, including designs, text, graphics, logos, and product images, is our exclusive property or licensed to us and protected by international copyright laws.

  • You may not reproduce, distribute, or create derivative works without our express written permission.
  • Product designs are protected and any unauthorized replication may result in legal action.
  • Customer reviews and photos submitted become our property for promotional use.

Refund Policy

We offer a 30-day return policy for unworn, undamaged jewelry with original packaging and tags:

  • Return requests must be initiated within 30 days of delivery
  • Customers are responsible for return shipping costs
  • Custom or personalized items cannot be returned
  • Refunds will be processed within 7-10 business days after receiving returned items

For defective or incorrect items received, please contact our customer service within 7 days of delivery for replacement or full refund including return shipping.

Dispute Resolution

Any disputes arising from these terms shall be resolved as follows:

  1. First attempt resolution through our customer service team
  2. If unresolved, parties agree to mediation in [Country] before pursuing legal action
  3. Governing law shall be that of [Country] without regard to conflict of law principles
  4. Claims must be filed within one year of the incident

By using our services, you waive the right to participate in class action lawsuits against MiraBijou.

General Provisions

  • We reserve the right to modify these terms at any time, with changes effective upon posting
  • Continued use of our services constitutes acceptance of modified terms
  • If any provision is found invalid, the remaining terms remain in full effect
  • These terms constitute the entire agreement between you and MiraBijou